Salon Thirteen Privacy Policy

Effective Date: August 10, 2026

Salon Thirteen respects your privacy and is committed to protecting the personal information you provide when you visit our salon, use our website, book an appointment, or communicate with us.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

Depending on how you interact with Salon Thirteen, we may collect information such as:

  • Your name

  • Phone number

  • Email address

  • Mailing address, when needed

  • Appointment and service information

  • Stylist preferences and appointment history

  • Information you voluntarily provide through our website or contact forms

  • Information you provide when communicating with us by phone, email, text, or other methods

  • Payment and transaction information when you purchase services or products

We may also automatically collect limited information about how visitors use our website, such as browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

Salon Thirteen may use your information to:

  • Schedule, confirm, and manage appointments

  • Provide salon services

  • Communicate with you regarding appointments or services

  • Respond to questions and requests

  • Process purchases and payments

  • Maintain client records

  • Provide a more personalized salon experience

  • Send appointment reminders and other service-related communications

  • Send promotional or marketing communications when permitted and appropriate

  • Improve our website, services, and customer experience

  • Comply with applicable laws and legal obligations

3. TEXT MESSaging and sms privacy

If you provide your mobile telephone number to Salon Thirteen, we may use it to communicate with you by text message regarding your appointments, including appointment confirmations, reminders, scheduling changes, and other service-related communications.

With your appropriate consent, Salon Thirteen may also send promotional or marketing text messages.

Your mobile telephone number and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Salon Thirteen uses Boulevard as its salon booking and client communication platform. Boulevard provides appointment-related text messaging and two-way client communication services. Text conversations may be stored as part of your client communication history and may be accessible to authorized Salon Thirteen staff who have permission to access the messaging system.

Message and data rates may apply. Message frequency may vary.

You may opt out of marketing text messages at any time by following the instructions included in the message. You may also reply STOP or UNSUBSCRIBE to opt out of text messages. Reply HELP for assistance.

Opting out of promotional messages does not necessarily prevent us from sending necessary service-related communications, such as appointment confirmations or other communications necessary to provide services you have requested, unless you opt out of all SMS communications.

Boulevard’s current SMS compliance requirements call for clear SMS disclosure wherever a website collects a phone number, including information about message frequency, potential message and data rates, HELP instructions, and STOP/UNSUBSCRIBE instructions. (Boulevard Support Center⁠)

4. Online Booking and Salon Management

Salon Thirteen uses Boulevard for certain salon-management and online-booking functions. Information you provide when booking an appointment or interacting with our booking system may be processed through Boulevard or other service providers that help us operate our business.

Boulevard may collect and process information according to its own privacy practices and policies. We encourage you to review Boulevard's privacy information when using its services.

5. Email communications

If you provide your email address, Salon Thirteen may use it to communicate with you about appointments, services, transactions, or other information you have requested.

With your consent, we may also send promotional emails.

You may unsubscribe from promotional emails by using the unsubscribe instructions included in the email. You may continue to receive necessary service-related communications even after opting out of promotional communications.

6. Sharing of Information

Salon Thirteen does not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our business. These may include providers that assist with:

  • Online appointment scheduling

  • Salon management

  • Payment processing

  • Website hosting and maintenance

  • Email or text communications

  • Website analytics and technology services

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, safety, or property of Salon Thirteen, our clients, or others.

7. Marketing Communications

If you choose to receive promotional communications from Salon Thirteen, we may use your email address or telephone number to provide information about salon services, promotions, special events, or other news.

You may opt out of promotional emails by using the unsubscribe option included in the email.

If you receive marketing text messages, you may opt out by following the instructions provided in the message or contacting Salon Thirteen directly.

Please note that opting out of marketing communications does not prevent us from sending necessary service-related communications, such as appointment confirmations, reminders, cancellations, or other information relating to an appointment you have scheduled.

8. Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the website, and improve the user experience.

Third-party services used by our website may also use cookies or similar technologies for analytics, functionality, or other legitimate business purposes.

You can adjust certain cookie settings through your web browser. Disabling cookies may affect some website functionality.

9. Protection of Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties. Salon Thirteen is not responsible for the privacy practices or content of those third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Your Privacy Choices

You may contact Salon Thirteen to ask about the personal information we maintain about you or to request that certain information be corrected, when appropriate.

You may also choose not to provide certain information. However, some information may be necessary for us to schedule appointments, provide services, process transactions, or communicate with you.

13. Changes to This Privacy Policy

Salon Thirteen may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or how Salon Thirteen handles your personal information, please contact us:

Salon Thirteen
Downingtown, Pennsylvania
Email: [Your Business Email]
Phone: [Your Salon Phone Number]

Last updated: August 10, 2026